Returns & Exchanges
At Magneto Watch, we want you to be completely satisfied with your timepiece. If you are not happy with your purchase, you can return or exchange your item within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Watch
Securely place the watch in its original luxury packaging, including all protective films, manuals, and warranty cards to ensure a full refund.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our master watchmakers inspect the returned item, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing